Meet a Hospital Hero: Jessica Justi

Jessica Justi loves nursing because of the impact she has on the lives of patients and their families. Her influence has been felt far and wide, from the neighbors she serves at Sanford Sheldon Medical Center and throughout the Midwest through telemedicine.

As nursing inpatient manager, Jessica not only provides exceptional patient care, she is a trusted leader, overseeing the emergency department staff and is a member of the facility’s nursing leadership team.

“I love being a nurse because there is no other job where you are a part of someone’s highest highs and lowest lows all while impacting their life,” Jessica says.

Jessica has demonstrated her commitment to quality patient care over and over again. She has been integral in the implementation of a number of initiatives to improve the patient experience, including instituting follow-up calls from the emergency department after patient visits.

She was instrumental in Sanford Sheldon’s re-verification as a Community Level IV Trauma Care Facility. She led her full-time staff in obtaining licensure in Minnesota and the Dakotas that enabled the hospital to be a pilot location for innovative, video health care visits. Now, Sanford Sheldon is Sanford Health’s only site fully engaged in taking daily video visits from 10 am to 6 pm.

“Jessica’s experience and empathy toward others, her unparalleled leadership and her calm demeanor make her the best choice to lead our emergency department,” says Rick Nordahl, senior director of Sanford Sheldon Medical Center.

And Jessica’s leadership and love extend well beyond the walls of the facility to daughters Lexi and Hailey who supported their mother’s Hospital Hero nomination with letters of their own about the difference she makes in their lives and the lives of others.

“When it comes to devotion, professionalism, organization and skill there is one person who comes to mind: Jessica Justi,” Rick adds.